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What is Trial Interactive?

An Industry Leading Author-to-Archive Platform for Improving Speed, Compliance, Quality, and Oversight

Our Mission

Straighten Your Path To Get Life-Changing Products to Patients.

TransPerfect’s Trial Interactive is an industry leader in practical, global eClinical innovation that simplifies and automates clinical processes for sponsors, CROs, and sites around the world. The 21 CFR part 11 compliant unified platform delivers an author-to-archive collaboration experience with solutions for clinical document management, site selection, site activation, e-learning, compliance training, quality, and more with seamless solution interoperability and indexing to the eTMF. Trial Interactive is consistently selected by clinical professionals for providing the most comprehensive yet intuitive experience with the most complete offering of technology and expert TMF services. Trial Interactive helps study teams streamline their operations by cutting unnecessary expenses, expediting timelines, reducing compliance risks, and improving operational excellence.


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Our Values

  • Integrity

  • Quality

  • Service

  • Own It

  • Urgency

  • Respect

  • Teamwork

  • Diversity

  • Financial Responsability

  • Results

Our Story

In the years before eTMF was even a word, we were the supporting clinical development and product commercialization efforts around the world. It was not very long ago when clinical processes were entirely on paper. Study teams needed options to reduce unnecessary challenges in the speed of operations, eliminating compliance risks, and the overall costs associated with administration, oversight, and paper-driven processes.

As business process innovators with 60+ products across industries and global markets, we saw that the future of clinical operations was paperless and that process automation and real-time data insights would be keys to addressing these risk, time, and cost challenges for study teams around the world.

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Our Team

Michael Smyth - Division President

Michael Smyth

Division President

Michael Smyth is the General Manager of the TransPerfect Life Science Solutions division, including the Trial Interactive platform and its solutions. Smyth has over 20 years of experience working in the pharmaceutical clinical development industry in a multitude of positions.

Jay Smith - Head of Product

Jay Smith

Head of Product

Jay is responsible for managing the creation and design of product features and new capabilities for Trial Interactive. Jay brings over 25 years of product management, consulting, and engineering experience across verticals such as life sciences, enterprise software, healthcare, government, entertainment and manufacturing.

Gillian Gittens - Director, eClinical Strategy & Solutions

Gillian Gittens

Director, eClinical Strategy & Solutions

Gillian has over 22 years clinical technology experience, and a wealth of valuable expertise in strategic account management, operations, implementation, project management and the ongoing customer success of global eTMF solutions.

Lisa Gordon - Director, Professional Services

Lisa Gordon

Director, Professional Services

Lisa has over 19 years of experience in clinical research, 11 of which have been focused on eTMF project management. She has extensive coding, QC, migration, document destruction, remapping experience.

Brittany Loui - Director, Professional Services

Brittany Loui

Director, Professional Services

Brittany has over 25 years of management experience and 15 in technology. She has run multiple project management, customer success/client services and training teams.

Laurel-Ann Schrader - Director, Client Solutions

Laurel-Ann Schrader

Director, Client Solutions

Laurel-Ann Schrader is Director of Client Solutions in the Life Sciences Solutions division of TransPerfect. Prior to TransPerfect, she worked in Clinical Operations at Ardea Biosciences ICON, BioPharm Systems, and Amylin Pharmaceuticals. Laurel is an active participant and contributor to the TMF Reference Model working groups, and is an active TMF thought leader.

Global Support

TransPerfect Life Sciences specializes in supporting global development and commercialization of drugs, treatments, and devices designed to improve and save lives. Our comprehensive solutions include eTMF and eClinical technologies, paper TMF migration, pharmacovigilance and safety solutions, translation and language services, and call center support, With offices in over 90 cities worldwide, TransPerfect is the ideal partner to ensure that your global launch makes a global impact.

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Your Mission: Get Life-Changing Products to Patients.

Our Mission: Straighten the Path.