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Our Commitment to Quality:

Achieve Global Regulatory Compliance

Tl’s seamlessly connected eClinical platform adheres to global regulations. Our platform architecture and capabilities helps life sciences organizations stay compliant and improve overall quality.

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Comply with Global Regulations


21 CFR Part 11

TI’s 21 CFR Part 11 compliant eClinical platform provides assurances for audit trail functionality, electronic signatures, security and data integrity, record retention, etc.

ISO 9001:2015

TI’s QMS complies with the ISO 9001:2015 international standard and is audited in accordance to enhance customer satisfaction.

SSAE 16 SOC 2 Type 2

All data centers comply with this standard for reporting on controls at service organizations.

Annex 11, GDPR, Privacy Shield

Audited on rigorous quality standards for businesses – staffing, training, production, information management, and quality control measures.


TI’s policies and procedures are designed to comply with this standard and employees are required to pass introductory training.


Our computerized systems are GAMP 5 compliant and are evaluated based on the framework’s risk-based approach.

Our Quality Capabilities

  • SSAE 16 SOC 2 Certified

  • Intrusion Detection

  • 24 x 7 Monitoring

  • Horizontally Scalable

  • Data Processor

  • Data Encrypted at Rest

  • Fully Redundant with Uptime SLA of 99.97%

  • BCP: RTO: 24 hrs.; RPO: 1 hr.

  • Monitoring: Nagios, Grafana, ELK, Zabbix and Pingdom

  • GxP, 21 CFR Part 11, Annex 11 Compliant

  • IaaS Configuration Logs (AWS Cloud Trail and Guard Duty)

  • IaaS Deployment Logs (AWS Cloud Formation)

  • Infrastructure Qualification / System Tests

  • Record Audit Logs

  • AWS Global Data Centers (N. Virginia, Oregon, Frankfurt, Dublin, Ningxia, Beijing)

Questions about quality and compliance?
Get more information about Trial Interactive’s Quality Suite.