New and Improved User Interface

New User Interface


A good user experience is essential for any software platform to improve and increase adoption rates and visibility. With this version rollout of Trial Interactive, there are improvements that bring greater consistency to the iconography, with window panes and user controls giving our users an enhanced experience across the interface.


Every user in the system has different priorities. Trial Interactive’s dashboard offers the option of simple drag and drop configuration so that what's most important to you is exactly what you see. From viewing the status of your eTMF health to monitoring audit documents, Trial Interactive's new UI is simple, personal, and efficient.


Better Insights to your actions. Easy eTMF overviews and redesigned notification panels. Assess your eTMF health with real time cross study activity and document status. Plus, navigate at the study, country, site, and investigator level - making it easy to see subsets and documents quickly and intuitively.

Multilingual Platform

We know you work as globally as we do. That is why we knew it was imperative to localize our Trial Interactive solution into multiple languages. With a fully translated interface, users will be able to locate and review documentation faster than ever before in their native language.

Technology Integrations

Using different platforms and solutions for having a robust compliant eTMF, or activating your Study might end up being cumbersome for multiple teams across sponsors and CROs. At Trial Interactive we provide integrations and support for a complete user friendly experience using a single platform.

Cloud Based

Securely host files in a 21 CFR Part 11 Compliant centralized virtual data room.

  • Enable access for approved users all over the world
  • Platform available in over 20 languages
  • Create audit trails and enable real-time reporting


Our client services team is experienced with fulfilling an array of setup requests including:

  • Document encryption
  • Viewing and printing restrictions
  • Watermarking options
  • Security groups
  • Compliance with 21 CFR Part 11 requirements

In addition to layers of technical security, we rigorously screen our staff, each of whom is required to sign a non-disclosure agreement that applies to all client information.

Our commitment to safeguarding protected information has earned us the trust of over 75% of Fortune 500 companies.

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Ease of Use

Staying committed to our goal of being the fastest and most user-friendly solution allows our users to focus on their trials, not their technology. Whether you are searching for keywords, emailing documents, or inviting a user to participate, the completion of your task is never more than a few clicks away.

Platform Security

At Trial Interactive, the security of our clients is of the utmost importance. Beyond just having multiple levels of audits and controls, we've obtained SAS 70 Level II certification, the industry's most highly regarded qualification for safeguarding your life sciences content.

Customer Support

Around the clock support is critical for the functioning of a global organization. The experts supporting Trial Interactive are not only highly trained in how to manage the entire process of activating and managing clinical development, but they are also familiar with clinical trial processes. A dedicated customer support manager and their backup team is always on hand to assist with, and even anticipate, your specific requirements. With Trial Interactive, access to help is instantaneous. The average support call is successfully resolved, from start to finish, in under 3 minutes—leaving you and your users the time to concentrate on the trial.

Client Service

At every stage of the process, our dedicated Project Management and Client Services team will be available to meet your needs 24 hours a day, 7 days a week.